Frequently Asked Questions
Everything you need to know about your Kashees Cosmetics experience.
What is the standard delivery time for orders?
We typically process and dispatch orders within 24-48 hours. Standard shipping takes 3 to 5 business days depending on your location.
Are Kashees Cosmetics products cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and are never tested on animals.
What payment methods do you accept?
We accept various payment options including Cash on Delivery (COD), Credit/Debit Cards, and popular mobile wallets for a seamless checkout experience.
Can I return or exchange a product if I am not satisfied?
Due to hygiene reasons, cosmetic products can only be returned or exchanged if they are received damaged or defective. Please contact our support team within 24 hours of delivery.
How can I track my order status?
Once your order is shipped, you will receive a tracking number via email and SMS which you can use on our website to monitor your delivery progress.
Do you offer international shipping?
Currently, we primary ship within the country, but we are working on expanding our logistics to offer international shipping very soon. Stay tuned for updates!